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Shipping Policy


We make every effort to get your order to you as quickly as possible, but poor weather conditions or other uncontrollable events can cause delays. Please contact us if your order has not arrived by the end of the expected delivery day.

Pharmacy-Lite’s Ground Service Map


If you are unsatisfied with your order, you may return any item to us for replacement or credit. If we made an order error or shipping error, we will cover the return shipping cost. If you ordered the wrong item, don’t worry- you can still return it. We will just credit your account less the shipping costs. Account credits will be issued once we receive the returned item.


Guarantee of Satisfaction

We strive to deliver on our Brand Promise of “…simply more efficient” products and service. If, for any reason you are not satisfied with your order, give us a call. We stand behind our products.

Pacific Management Holdings, LLC
dba Pharmacy-Lite Packaging
250 Warden Ave., Elyria, OH 44035


To reach our Customer Service Team, call 800-935-5483

Fax: 888-402-5253

Email: customer.service@pharmacylite.com